AI-Powered Customer Service
Revolutionizing customer service for modern commerce.
Closiq deploys intelligent AI agents on your website or Shopify store, answering questions, resolving issues, and converting visitors around the clock.
94%
Query resolution rate
<2s
Average response time
24/7
Always-on coverage
60%
Reduction in support costs
Customer expectations have changed. Your support should too.
Shoppers expect instant, accurate answers at every step, from product discovery to post-purchase. Legacy support tools weren't built for this pace.
Closiq integrates directly with your storefront, learning your product catalogue, policies, and brand voice to deliver support that feels human, at machine speed.
Capabilities
Everything your support team needs, automated.
01
Instant Shopify Integration
Connect your store in minutes. Closiq reads your product data, orders, and policies automatically, no manual setup required.
02
Conversational AI Agent
A natural, context-aware assistant that handles FAQs, order tracking, returns, and product recommendations seamlessly.
03
Website Widget
Drop a single line of code onto any website. Closiq activates as a branded chat widget that matches your design language.
04
Escalation Routing
When a situation needs a human, Closiq recognises it and hands off cleanly, with full conversation context attached.
05
Analytics Dashboard
Track resolution rates, conversation trends, and customer satisfaction scores from one clean interface.
06
Brand Voice Training
Fine-tune tone, terminology, and response style so every interaction sounds unmistakably like your brand.